TERMS & CONDITIONS
Prior to any agreed activities I will conduct an initial visit so that I can meet your dog, discuss any specific requirements and talk through terms and conditions. This will allow me to tailor activities to the individual and ensure that both parties are happy with all arrangements.
All terms and conditions will be deemed accepted and agreed by the owner on signing of the booking form.
WALKING
Dogs must be sociable if they are to join group walks but if an issue is declared prior to an initial visit I will be happy to discuss this with you and potentially arrange 1-2-1 walks for your dog. I reserve the right to cancel the contract at any time and with immediate effect if the dog is not responding well or giving cause for concern. Any initial payments will be refunded.
All dogs will be walked on lead unless the owner has agreed to allow off lead activities and a disclaimer on the booking form has been signed. If off lead walking is agreed I will walk your dog on a lead or long line until I am satisfied that recall is established.
Dogs will be walked in all weather conditions but I will apply personal judgement if a walk needs to be cut short due to adverse weather conditions that could compromise the safety of me or your dog i.e. thunderstorms or excessive temperatures.
Dogs are walked in small controlled social groups up to a maximum of six.
All dogs will wear a Stinkydogwalks ID tag when in my care. Dogs must also have a suitable collar or harness and wear ID tags with owner’s details. Please advise if any specific training aids are used i.e. Halti, Gencon, Figure of 8 Lead, Dog Bridle, Canny Collar, muzzle etc. These must be in good working order and well fitting.
Unfortunately I cannot walk female dogs in season.
If your dog is not neutered/spayed I cannot be held responsible if your dog impregnates or is impregnated by other dogs
VACCINATIONS & HEALTH
Dogs must have up to date vaccinations and it is recommended that dogs are vaccinated against kennel cough and have regular worming and flea treatment. Any health issues or allergies will need to be disclosed on the initial visit.
INSURANCE
Stinkydogwalks has Public Liability Insurance with Cliverton Insurance which covers walking whilst in my care; however Stinkydogwalks cannot be held liable for any loss, injury, illness or death of the dog. It is recommended that owners will have their own full insurance cover. I reserve the right to refuse a booking for any uninsured dog.
Should any legal or other claim be made against your dog or I with regard to your dog whilst in the care of Stinkydogwalks, all costs will be covered by the owner.
KEYS & PAPERWORK
House keys will be securely stored and attached to a novelty key ring which I can distinguish but will not relate to anything on the booking paperwork. Paperwork relating to your dog is kept separate and secure away from keys. No personal details will be forwarded or passed on to any third party. If you prefer I can collect keys from a neighbour.
VETERINARY CARE & FEES
The owner is responsible for any veterinary bills incurred and details of your vet must be supplied on the initial visit. In an emergency I will make every attempt to contact the owner and utilise the services of your own vet but reserve the right to make decisions without verbal consent to ensure the immediate welfare of your dog. This may include taking the dog to the nearest veterinary practice and not necessarily your own veterinarian. Owners will be responsible for payment of any veterinary fees.
EMERGENCY DOG TRANSPORTATION
Owners are not insured when in my vehicle and you will therefore be traveling at your own risk if you wish to accompany your dog.
Dogs will be transported safely and comfortably in a fully crated vehicle.
PAYMENT
An initial payment of 50% is required at the initial visit for any advanced walk bookings made and the balance to be paid by cheque or cash at the end of each week.
CANCELLATIONS
Cancellations must be notified at least 48 hours prior to the agreed booking otherwise initial payments for each single walk will be non-refundable. Cancellation on the day is charged in full but will be at my discretion depending on circumstances. Walks are fully chargeable if I arrive and cannot gain entry through no fault of my own. I reserve the right to cancel at short notice and if such an eventuality should occur a full refund will be given.
MY COMMITMENT
I agree to adhere to any specific instructions given by the owner.
I will take the utmost care of your dog, ensuring their safety and welfare at all times whilst in my care. I will do everything within my power to protect your dog from any danger and will treat your dog with respect and kindness, ensuring that they have the very best experience.
Contact Details:
Sue Gratten
STINKYDOGWALKS
Tel: 07789 485810
Email: sue@stinkydogwalks.com